Connecting Your Store

1. In Shopify click Settings > Go to Notifications > Click Customer notifications
2. Click Order Confirmation > then go to Edit Code
3. Click inside the email body text box and click CTRL + F for Windows or Command + F for Mac
4. In the ‘find’ box type in view your order and in the replace box type in Manage Your Order and click Replace All. Scroll to the top of the page and click preview to ensure the View Your Order button has changed to ManageYour Order.
5. Close Preview box and click back into the email body
6. Click CTRL + F or Command + F again. In the find box, copy and paste {{ order_status_url }}
7. In the replace box, copy and paste https://aftercare.getpimento.com/your-company-name?order={{ order_number }}&postcode={{ shipping_address.zip }}. The red highlighted area needs to be replaced with your company name as it appears on your account. For example if your company name was ‘Fulfilment Matters Ltd’ then your-company-name would be replaced by fulfilment-matters-ltd. Once you have your link correct like: https://aftercare.getpimento.com/fulfilment-matters-ltd?order={{ order_number }}&postcode={{ shipping_address.zip }} – Hit ‘replace all‘.
8. Scroll to the top of the page and click Preview. Click send test email so you can see if everything works
9. In the test email when you click the Manage Your Order Button it should take you to your branded Aftercare Page (you won’t see actual tracking, it should just take you to the url). If it does, then the coding you did earlier was successful.
10. Click Save and close Settings Box by clicking the small X in the upper right corner.
11. Repeat Steps 1 to 10 to link Aftercare to the Shipping Confirmation emails.

Any issues, then please do not hesitate to contact us for help.