Trustindex verifies that the original source of the review is Google.
We have had the pleasure of working with Fulfilment Matters for the past year, and we so thankful to have been referred to them. The team gives only the best customer service and has helped us exponentially with setting up and shipping out our products in the UK & the EU. Nothing is too much trouble when we need their help, they are so friendly and great at troubleshooting things with us. All shipments are processed on the daily and delivered very promptly. Our customers have been very happy and all the credit goes to the team at Fulfilment Matters.
If you need a extremely reliable 3PL in the UK, we highly recommend Fulfilment Matters. They give the best service, coupled with very reasonable fees. Our company is all the better teaming up with them, and they have ensured the smoothest possible launch for our products in a new global market. Thank you Barry, Monica and your fab team!
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Eurita Swarts
Trustindex verifies that the original source of the review is Google.
Fulfilment Matters is truly the best! A great team who cares about their customers, super efficient and fast. The management, IT and warehouse staff are fantastic. Highly recommended.
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Victoria Luxem
Trustindex verifies that the original source of the review is Google.
Barry and his team are absolute stars and Id' highly recommend working with them. We've been working with them for just over 2 years now and we cannot fault them. From day one they've been helpful, professional and good advisors for our logistics and storage. They are true problem solvers, excellent communicators and simply get the job done of getting our goods to our customers. They have many other customers but you don't ever feel that you are just a number, on the contrary their direct and personal contact is always present, which is key in the current environment. In addition we are using Shopify and within a few hours our system was linked to theirs, which made it as streamlined as possible. Thank you Barry, Monica and the team for being part of our team!
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Lovita w
Trustindex verifies that the original source of the review is Google.
Fulfillment matter came through for us on a last minute Christmas project during the busiest times of the year. They advised on packaging and handled the shipments across the UK to nearly 200 addresses and did a great job of it. The communication, response and service has been brilliant. These guys really know what they are doing and you are in good hands with them!
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Oliver Mann
Trustindex verifies that the original source of the review is Google.
After hearing some horror stories of fulfilment houses around the country, I was recommended FM, and they did not disappoint. The level of individual customer service is second to none, and it seems the attitude goes all the way from the top, down to the warehouse. Fully recommend Fulfilment Matter.
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Flush Golf
Trustindex verifies that the original source of the review is Google.
⭐⭐⭐⭐⭐ 5-Star Review: Fulfilment Matters - Thank You.
Our first year in business has been an incredible journey, and we owe much of our success to the outstanding support and personalised service provided by Fulfilment Matters. From the very beginning, we were met with professionalism, efficiency, and a level of care that truly set them apart from the rest. None of the larger fulfilment facilities could match the attention to detail and dedication that we found with Fulfilment Matters.
Barry and Monica deserve a special mention for their unwavering commitment to our business's growth. Their expertise and genuine concern for our success have been the driving force behind our seamless fulfilment process. We always felt like a priority, and they made sure that every aspect of our order fulfillment was handled with utmost precision.
The personalised service we received from FM is unparalleled. They took the time to understand the unique requirements of our business and tailor-made solutions that fit perfectly. As a result, we experienced streamlined operations, minimised errors, and increased customer satisfaction. The peace of mind that comes from knowing our fulfilment needs were in the hands of capable professionals allowed us to focus on other aspects of our business with confidence.
Beyond the logistics, it's the people at Fulfilment Matters that truly make the difference. Their friendly and approachable demeanor made it a pleasure to work with them. Whenever we had questions or needed assistance, Barry and Monica were always there with a smile, ready to offer solutions and guidance.
Thanks to Fulfilment Matters, we've been able to provide our customers with an exceptional experience, leading to increased loyalty and positive reviews. The partnership with FM has been a game-changer for our business, and we are excited to continue working with them in the future.
We highly recommend them to anyone seeking excellence in order fulfillment and a true partner in growth. Thank you, Fulfilment Matters, for an outstanding first year and many more to come!
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James Dashwood Chase
Trustindex verifies that the original source of the review is Google.
We have been working with Barry, Monica and the team at FM to launch our brand and have been thrilled with the service and support recieved so far. Would very much reccomend them as a go to fulfilment partner for you D2C needs. James
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Robbie “Health Conscious”
Trustindex verifies that the original source of the review is Google.
Barry and the team at Fulfilment Matters have provided exceptional facilities and services, going above and beyond at every point of our journey. I highly recommend them and we will continue to use their services in the future.
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Beth Johnson
Trustindex verifies that the original source of the review is Google.
We have used Fulfilment Matters for as long as I can remember! They are a safe pair of hands, respond quickly and are problem solvers. There isn't a project I wouldn't trust them with....and I would highly recommend them to anyone.
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Barry and the team at Fulfillment Matters are fantastic partners and have been consistently for many years. They are experts at what they do, super reliable, always positive and keen to please. I have no hesitation in recommending them..
Nicola
☆☆☆☆☆Rated 4.5 out of 5
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Kimberly Jackson, Botanist
☆☆☆☆☆Rated 4.5 out of 5
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Audrey Santana, Plants Blogger
☆☆☆☆☆Rated 4.5 out of 5
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John Singer, Teacher
☆☆☆☆☆Rated 4.5 out of 5
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Emilie Meas, Nature Lover
☆☆☆☆☆Rated 4.5 out of 5
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Carl Kelly, Greenpeace
☆☆☆☆☆Rated 4.5 out of 5
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Derick McCarthy, Student
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