Introduction

Introduction

Aftercare is one of the unique tools we offer to our customers to enhance their consumers’ post purchase experience. It’s essentially a branded tracking page which allows customers to track orders, manage returns and self-serve common issues like editing shipping addresses.

 

Aftercare Intro 1
Aftercare Intro 2

There are 3 key areas on our portal which you need to complete in order to set up your Aftercare. -Returns – Branding and -Aftercare. They are all located in the Settings tab.