Inventory Sync

Inventory Sync is a feature available for most integrations, allowing you to sync your stock levels on Pimento to your store.

​Configuration

There are three levels of inventory sync generally available:

1. Daily: Stock levels will sync daily overnight, this is perfect for brands who operate a single sales channel or are rarely go out of stock. This is available on most channels.
2. Live: Stock levels will sync immediately when they change on Pimento. This is only available for a few channel integrations (notably Shopify). Whilst this can provide the most timely inventory sync, high-volume sellers can run into issue with Rate Limits (where the store only allows a certain number of updates per hour/day). When this setting is enabled, a daily sync is also performed as per above.
3. Disabled: Stock levels will not be synced to this sales channel.

Bundles

Inventory Sync will also ensure bundle inventory is synced to your sales channel. For example, if you have 12 units of a TShirt SKU (TS-001) and also sell it on your store as a three pack (TS-001-X3), Pimento will know to sync 12 units to your store for TS-001 and 4 units for TS-001-X3.

On the Pimento dashboard, navigate to Settings > Integrations, and scroll down to the integration you would like to manage.

Within the card for this integration will be a toggle, which lets you switch between the different configurations. There is also a Perform Sync Now button on some sales chanels, which allows an immediate sync to take place in the background – this can take up to 15 minutes to complete.